GUARANTEES
 
SECURITY:
If an active member incurs a Loss (as defined) resulting directly from a breach in security that is under our control, more
PRIVACY:
We will keep all personal and financial information of clients confidential, and will not sell an active member's individual information or data to any third party. more
ACCURACY:
If we make a mistake (as defined), we will reimburse you for any interest or late payment fee that results. more
AVAILABILITY:
We will fulfill this guarantee if our service is not available for member access and operation for longer than 24 continuous hours. more
ONTIME PAYMENTS:
An on-time payment is defined as a payment sent by us on the payment processing date that complied with the timing and other requirements of our standard terms and conditions. more
CUSTOMER SERVICE:
We will respond by telephone or email to all inquiries made to our customer service department within 48 hours, during regular business hours. more
 
OnlineBillCenter Guarantees Terms & Conditions